Extent of medical assistance rendered

CALL – CENTER

  • round-the-clock consulting dispatch service 
  • arranging doctor visits on call 
  • arranging ambulance call 
  • appointments to visit specialists 
  • information about medical staff

Ambulance

  • emergency medical help 
  • organization of hospitalization 
  • initial consultation and treatment by emergency specialists

Outpatient Care

  • advice and other professional services of doctors of various specialties for emergency indications.
  • diagnostic laboratory and instrumental assessment for emergency indications. 
  • physiotherapy treatment by doctor’s order. 

Hospital Care

  • hospitalization to an inpatient clinic of any profile for emergency indications.
  • consultations and other professional services of medical specialists in different fields for emergency indications.
  • diagnostic laboratory and instrumental assessment conducted in respect of disease (condition) that caused hospitalization for emergency indications.
  • surgical and/or conservative therapy, including bandaging, administration of medicines, etc. conducted concerning disease (condition) that caused hospitalization for emergency indications.
  • medicines, bandaging materials, anesthetics, oxygen, etc., prescribed for the disease (condition) that caused hospitalization for emergency indications (only in a hospital). 
  • stay, primarily in a semiprivate room, meals, nursing by medical personnel. 
  • physiotherapeutic procedures, ordered by a doctor for treatment of the disease that caused hospitalization 
  • therapeutic exercises, as ordered by a doctor for treatment of the disease that caused hospitalization. 

Family Doctors’ Consultations

  • family doctor’s visit to customer’s house or office for emergency indications (examination, diagnosis, orders). 
  • prescription forms and referrals to specialists for emergency, therapeutic and preventive indications.

Vaccination

  • for epidemiological indications, anti-flu, 1 times a year, only for an insured employee.

Occupational Health Examination

  • Preventive examination according to the Decree of the Government of the Republic of Kazakhstan of January 25, 2012 № 166 only for the insured employee 1 time per year.

Family Inclusion Option

Family members are a spouse under 65 years old, children 1 to 18 years old but not more than 3 people

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