Today JSC NSK employs more than 800 staff members and over 1,200 insurance agents. With 17 branches in 15 cities across Kazakhstan, we are close to our clients both when a policy is issued and when an insured event occurs.
Specialists are selected not by location but by the principle of the highest competence in their field. Opportunities for growth are offered to every employee regardless of the city they work in.
The company always supports healthy ambition. There are many examples of employees who came with their own idea and a written business plan and ultimately became heads of new departments and projects. The company continuously builds a talent pool for managerial and administrative positions from among the specialists of JSC NSK who are motivated to grow and who have a high level of professional skills and managerial competencies.
Workforce structure
As of 31 December 2015 the company's headcount was 772 employees. According to current international research, the staff turnover benchmark in the insurance industry is 30%. In 2015 the company's turnover rate was 10%.
Developing our people
Our people are the company's main asset and the key to successfully achieving its strategic goals. JSC NSK offers its employees a stable salary and a benefits package, along with opportunities for professional and career growth. The company continuously improves its staff development and social support programmes.
We regularly run training sessions aimed at onboarding and developing our specialists, football tournaments between departments, and external championships involving teams from partner companies. We hold round tables, directors' meet-ups and traditional corporate celebrations, which bring the best representatives of our regional offices together at the head office.
The company is committed to attracting talented professionals. To reach young, talented specialists, we take part every year in job and internship fairs at higher education institutions, and we work with them on the employment of interns and trainees.
Remuneration and personnel costs
Salary levels at the company are in line with the market average. Employee salaries are reviewed taking individual performance into account. Employee results are assessed using a balanced scorecard system.
One important area of our HR work is improving the system of non-financial motivation. Its programmes include sports competitions, leisure activities, corporate gatherings, company cinema outings, public recognition of employees' achievements, letters of appreciation and many other initiatives.
JSC NSK has policies and rules providing employees with a range of social benefits and payments. The benefits package includes voluntary medical insurance, loans at preferential interest rates, mobile phone coverage, one-off payments on marriage, the birth of a child and anniversaries, as well as other motivational programmes.