Frequently Asked Questions

NSK is one of the most dynamically developing Kazakhstani insurance companies. NSK is a well-known brand, so our products are easy to sell. We are convinced that it is precisely at NSK that you can most fully realize your professional potential and receive the most favorable payment terms, backed by a contract designed for many years of cooperation.

To join the NSK team, you need to:

• Pass an interview
• Complete a 10-day training course free of charge
• Successfully pass the testing
• Obtain a company certificate
• Sign an employment agreement

ОС ГПО ВТС (compulsory insurance of vehicle owners' civil liability) is a mandatory type of insurance for all vehicle owners in Kazakhstan.

Key features of ОС ГПО ВТС:

• Protects the interests of those injured in a road accident
• Covers damage caused to third parties
• Mandatory for all vehicle owners
• Valid throughout the Republic of Kazakhstan

Without an ОС ГПО ВТС policy, operating a vehicle is prohibited by law.

When an insured event occurs, you need to take the following actions:

At the accident scene:

1. Ensure the safety of those involved
2. Call the emergency response services
3. Record the circumstances of the accident
4. Notify the insurance company

Documents for filing a claim:

• Insurance claim application
• Road accident report
• Copies of the participants' documents
• Photographs from the scene

Contacts for emergency assistance:

• 24/7 hotline: 1414
• Emergency commissioner: on-site visits 24/7

NSK offers discounts for regular customers. You can check the discount amount with your insurance manager.

NSK regularly runs beneficial promotions for customers:

• Discounts for regular customers
• Seasonal promotions
• Special offers for corporate clients
• Bonuses for accident-free driving

Up-to-date information on the company's promotions is posted in the Corporate blog section.

ОС ГПО ВТС and KASKO are two different types of auto insurance with different functions:

ОС ГПО ВТС:

• Compulsory insurance
• Protects the interests of the injured
• Covers damage to third parties
• Fixed rates

KASKO:

• Voluntary insurance
• Protects your car
• Covers damage to your vehicle
• Individual rates

It is recommended to have both types of insurance for full protection.

NSK provides many convenient ways to pay insurance premiums:

Online payment:

• Bank cards (Visa, MasterCard)
• Internet banking
• E-wallets
• Mobile payments

Offline payment:

• At NSK offices
• At partner banks
• Through self-service terminals
• Postal transfers

For corporate clients:

• Cashless settlement
• Bank transfers
• Installment payment

All payments are processed in real time.

Registering in the NSK personal account lets you manage your policies online:

Registration methods:

1. Through the official nsk.kz website
2. At a company office

Required data:

• Phone number
• Email address
• IIN
• Policy number (if available)

Personal account features:

• Viewing active policies
• Paying insurance premiums
• Submitting applications
• Tracking payout status
• Obtaining certificates and documents